Digital Consultancy
Welcome to the digital age, always-on, self service, personal and fast moving. Today enterprise and government organisations that want to remain competitive need to digitally transform their operations, business solutions and customer experience.
The people consuming your products and services are your customers, products and services need to be based on their behaviour, not your organisational structure. Regardless of what channel your customer is using, you need to provide seamless and transparent interactions. Your organisation's operating model needs to adapt to deliver better services to your customers.
Delivery
Full service digital consultancy
We offer a full range of services that can help you deliver your digital transformation programs. Moving away from short temporary projects and into long lived teams organised around the flow of value is key.
Technically there is not enough time to develop applications for each service you provide, organisations need to develop platforms that enable new services to be introduced quickly alongside existing services on their platforms. This requires an agile approach where business and digital teams work together.
Services include:
1. User Research and Discovery
Customer centricity
2. Product and Service Design
Design thinking and customer centric
3. Rapid Prototyping
Experiments with fast learning feedback loops
4. DevOps tools
Technology to drive automation
5. Building Digital Capabilities and Agile Teams
Cross-functional multidisciplinary teams
6. Scaling Agile practices
Scale agile practices to Programs and Portfolios
7. Data and Analytics
Become a data driven organisation
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Technology
Integration, optimisation and support
We can provide a full set of software tools optimised to support your process. A successful agile program or project needs the right selection and configuration of a complete agile tool set that will be fit for purpose through to the project or program end date, into BAU and all the way to the end of the products life cycle.
We specialise in:
1. Atlassian
Jira, Confluence and Service Desk
2. ServiceNow
Service Portal, IT Service Management,
Customer Service Management, Knowledge Base
3. AWS
SaaS, PaaS and IaaS
4. Azure
SaaS, PaaS and IaaS
5. Dev, CI/CD, and automated testing tools
Jenkins, Bamboo, GitLab CI, GitHub
6. Data and Analytics tools
PowerBI, Qlik, Tableau, AWS and Azure
Training
Experiments with fast learning feedback loops
We provide training tailored to suit the needs of enterprise and government. We draw upon a wide range of agile methodologies and digital profession disciplines to find the right combination for your teams. Methodolgies and frameworks we use include SAFe, AgilePM DSDM, Scrum, Kanban, Prince2 Agile and other role based digital methods.
We believe in practicing what we preach, we deliver incremental improvement by starting with where you are now and driving continual improvement and regular measurable delivery of value to your organisation. We also have certifications available through accredited courses and exams.
